Privacy Policy

PRIMEORAH respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and secure your data.

By using our website and services, you agree to the terms of this Privacy Policy.

We collect customer information only for specific, legitimate purposes:

• Order Processing: Your name, address, phone number, and email for fulfilling orders
• Shipping: Delivery address and contact details to ensure safe delivery
• Customer Support: Communication details to assist with inquiries and support
• Order Updates: Contact information for sending order status and delivery updates
• Payment Information: Processed securely through payment gateways (we do not store card details)

• To process and fulfill your orders accurately and efficiently
• To arrange timely delivery to your specified location
• To provide customer support and handle your inquiries
• To send order confirmations, shipping updates, and delivery notifications
• To improve our services and customer experience
• To comply with legal and regulatory requirements

We never sell or share your personal information with third parties except where required for:

• Payment Processing: Secure payment gateway partners
• Shipping & Logistics: Delivery partners and courier services
• Legal Compliance: Government or legal authorities when required by law

All third parties are bound by strict confidentiality agreements and data protection standards.

All customer information is stored securely with the following measures:

• Encrypted data transmission using SSL/TLS technology
• Secure servers with firewall protection
• Limited access to customer information on a need-to-know basis
• Regular security audits and compliance checks
• Compliance with international data protection standards

• Right to access your personal information
• Right to request correction of inaccurate data
• Right to request deletion of your data (within legal limits)
• Right to opt-out of marketing communications

To exercise these rights, contact us via WhatsApp at +91 73787 27472.

Our website may use cookies to enhance user experience. These small files help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can disable cookies in your browser settings. However, some website features may not function properly.

PRIMEORAH reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

For privacy concerns, data requests, or questions about this policy:

• WhatsApp: +91 73787 27472
• Hours: Mon–Sat, 9AM–9PM
• Response: We respond to all privacy inquiries within 48 hours